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This Restaurant Service Is a Game-Changer for Parents

Photograph by Twenty20

Ordering food with little kids in tow can be really hectic for parents. Trying to get the kids to sit still before the food arrives can feel even crazier. One restaurant chain is trying to solve that problem, or at least help minimize the insanity.

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Many Chick-fil-A restaurants across the nation are implementing a service called "Mom's Valet." Parents will order at a drive-thru with their kids in the car and request the valet. Meanwhile, a Chick-fil-A employee will have their food and table ready (necessary number of high chairs included), so that once you and the family walk into the restaurant, it'll be the magical experience you've wished for time and time again.

The idea came to Scott Brickhouse, owner of two Chilck-fil-A restaurants in Florida, four years ago. The struggle wasn't new to the dad of four boys, who often has his kids eat in the car at drive-thrus to avoid the hassle.

Once other franchise owners heard of the service, they were interested in implementing it too, increasing the number of restaurants with "Mom's Valet" up to 100. Now as many as 125 to 150 more stores are considering it. To figure out which stores offer the service, look for a sign at the drive-thru promoting it.

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David Farmer, Chick-fil-A's vice president of menu strategy and development, told Business Insider that the service hopes to take the stress out and make it a more relaxing environment for customers.

Hey, anything that makes meal time easier with as little screaming as possible sounds good to us. Now if someone can just find a way to get the kids to eat the food they picked. But that'll probably take a miracle.

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